I have been shopping at Graina for a while. It feels like home to me. The customer service is exceptional and the products are of high quality
I love hand made soap and I have been looking for a particular scent that I love and am having trouble locating ( patchouli ). I was excited to find it and ordered it but when it arrived and I opened it all I could smell was a rancid smell. No delightful scent.
I hung onto it for over a week thinking that its own scent would surface but sadly it didn't and I had to throw it out.
I had bought 2 cakes of soap - one Lavender and the other patchouli and both had to go. Very sad.
Half the citrus was cut lengthways instead of across, an important detail for garnishing. Also took 2 weeks from Melbourne to nsw,
Just a note to consider, it’s not a dealbreaker.
