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Shipping

We want to ensure that customers all over Australia can take advantage of our amazing array of bulk foods!  We have made every effort to ensure our shipping costs are affordable.

We thank you for ordering with Graina bulkfoods and hope you love your delivery of premium products!

FREE SHIPPING FOR ORDERS OVER $100

FREE Shipping applies to the ‘product value’ of the order. Only available in VIC, NSW, ACT and SA. All other areas are subject to standard shipping rates calculated at checkout. Please see below for more information about our shipping options.

DELIVERY STATUS AND ENQUIRIES

After your order has shipped, you can track your package using the tracking number in the shipping confirmation email. For all delivery enquiries, please contact courier company provided in your email invoice and quoting your tracking number.

Please allow 4-10 working days for Regular delivery and 1-4 working days for Express Post delivery. Unfortunately, during the lead up to Christmas,  delivery times may be slower so we ask for your patience during this period.

LOCAL PICKUP (MELBOURNE ONLY):

Complimentary local pick up is only available to customers in Melbourne, Victoria.

You will be notified via email when your order is ready for pick up.

Orders are typically ready 1-2 business days after the order is placed depending on stock availability.

Orders can be collected from the following address between 10am-5pm Monday – Friday at our partner retailer Sweet & Nut Shop.

Pick up address:
Shop 3, Monee ponds central shopping centre,

20 homer street, moonee ponds 3039, Victoria.

 

REGULAR DELIVERY WITHIN AUSTRALIA

We use various courier companies  to deliver items Australia-wide from Melbourne, Vic.

Your order will be delivered in approximately 4-10 working days.

Our shipping rates are based on weight and location. Regular shipping starts at $8 inc GST.

 ACTNSWNTQLDSATASVICWA
0 – 500g$8.00$8.00$8.00$8.00$8.00$8.00$8.00$8.00
500g – 3kg$12.00$12.00$12.00$12.00$12.00$12.00$12.00$12.00
3kg – 5kg$15.00$15.00$15.00$15.00$15.00$15.00$15.00$15.00
5kg – 10kg$25.00$25.00$40.00$40.00$25.00$40.00$25.00$40.00
10kg – 15kg$40.00$40.00$65.00$65.00$40.00$65.00$40.00$65.00
Over $100 + under 15kgFREEFREEN/AN/AFREEN/AFREEN/A
15kg+POAPOAPOAPOAPOAPOAPOAPOA

Note: Prices are subject to change without notice. *FREE shipping is based on the order ‘product value’ and is only available for orders under 15kg in VIC, NSW, SA & ACT.

We suggest you give an address where you will most likely be during the day to receive delivery in person. We can deliver to all business and residential addresses in Australia.

EXPRESS DELIVERY WITHIN AUSTRALIA

We use various courier companies for Express Post to deliver items Australia-wide from Melbourne, VIC.

Our shipping rates are based on weight and location. Express shipping starts at $10 inc GST.

 ACTNSWNTQLDSATASVICWA
0 – 500g$10.00$10.00$10.00$10.00$10.00$10.00$10.00$10.00
500g – 3kg$14.00$14.00$14.00$14.00$14.00$14.00$14.00$14.00
3kg – 5kg$24.00$24.00$24.00$24.00$24.00$24.00$24.00$24.00

Note: Prices are subject to change without notice.

Orders for delivery using express post will be delivered in approximately 1-4 working days. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.

 

ORDER DISPATCH AND PUBLIC HOLIDAYS

All national orders placed on the day prior to non-working days, including Sundays and Victorian public holidays, will be processed on the following business day. This is to ensure minimum transit time.

IMPORTANT: Orders will not be dispatched until full payment is received.